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Our Henriksen Limited Lifetime Warranty
Henriksen Amplifiers offers a Limited Lifetime Warranty for products manufactured and purchased after January 1, 2020.* For warranty information on products before this date, see below section on “Previous Warranty”
Henriksen, Inc. warrants that the product is free from defects in materials and workmanship. If this product does not function properly Henriksen, Inc. will either repair the original product or replace the product with one that is functionally equivalent.
Please register your Henriksen Product at https://www.henriksenamplifiers.com/register/ to activate your warranty. Products must be registered within 30 days of purchase.
To start a warranty claim please send a warranty request to firstname.lastname@example.org or call 303-674-0842 option #2,
*Warranty is non-transferable, and is for new amplifiers purchased in the United States from authorized Henriksen dealers only. For amplifiers purchased outside the United States, please refer to the retailer from which the amplifier was purchased for their warranty policy.
*This warranty will be voided by misuse, improper physical environment, accident or improper maintenance.
*90 days after date of purchase the Henriksen Amplifiers Limited Lifetime Warranty does not cover shipping to and from the Henriksen Factory in Arvada, Colorado.
*Henriksen Amplifiers is at no time responsible for shipping outside of the United States.
All Henriksen products sold in the United States are covered by a 2-year factory warranty covering parts and labor. If your amplifier needs repair within 90 days of purchase, we will ship you an advance replacement unit when possible, otherwise we will send a shipping return label at no charge. Past the first 90 days our service fee (product dependent) covers the cost of shipping both directions and a return label will be emailed directly to you. This service fee will also cover most out-of-warranty repairs once the 2-year warranty has expired, so please contact us for details if your amplifier ever needs service regardless of its age, we will be happy help! Turnaround times can vary, but we try to keep to 5 business days or less.
For amplifiers purchased outside the United States, please refer to the retailer from which the amplifier was purchased for their warranty policy. Note: Henriksen warranty does not cover shipping costs for amplifiers purchased domestically then taken outside the United States.
Our products have a 7 day trial/return policy. The purchaser can ship the product back to us within seven days of receipt and get a full refund, minus the shipping charges. The product must be received in the same new condition and packaging that it was shipped or charges may apply. The purchaser is responsible for all shipping costs in both directions.
Most items are available to ship within 48 hours of ordering. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.